At Sky Exchange, user privacy and data protection are treated as fundamental responsibilities. This Privacy Policy explains how Sky Exchange collects, uses, processes, stores, and safeguards personal information of users who access the platform for sports betting, casino games, and related online gaming services. By using the Sky Exchange website, mobile platform, or associated services, users agree to the terms described in this policy.
This Privacy Policy is designed keeping the Indian user base in mind and reflects responsible data-handling practices suitable for online sports betting and casino environments.
Our Approach to Privacy and Data Protection
Sky Exchange understands that online betting and casino platforms handle sensitive personal and financial information. We are committed to ensuring that user data is handled lawfully, transparently, and securely at all times. Privacy protection is embedded into our operational systems, security architecture, and internal policies to reduce risk and maintain user trust.
We collect only necessary information, limit access to authorized personnel, and continuously improve our safeguards to address emerging security threats and regulatory expectations.
Information We Collect from Users
Sky Exchange collects information in order to operate effectively, maintain security, prevent fraud, and provide smooth sports betting and casino services.
Personal Information
Personal information refers to data that identifies a user directly or indirectly. This may include name, mobile number, email address, date of birth, payment details, and account credentials. In the context of sports betting and casino gaming, such information helps verify user identity, ensure responsible access, and prevent misuse of the platform.
We do not collect unnecessary personal data. Information is obtained only during account creation, verification, transactions, or direct communication with support teams.
Betting and Gaming Activity Information
When users place sports bets or play casino games, the platform records activity-related information such as bet history, game participation, transaction amounts, and session duration. This information is essential for account transparency, dispute resolution, fraud prevention, and regulatory compliance.
Gaming activity data also helps Sky Exchange ensure fair usage and identify unusual patterns that may indicate account misuse or security risks.
Technical and Device Information
Sky Exchange automatically collects technical data when users access the platform. This may include IP address, device type, operating system, browser details, and login timestamps. Such information supports platform security, helps detect unauthorized access, and improves overall system performance.
This technical data does not independently identify users but may be associated with accounts for security and monitoring purposes.
How User Information Is Used
Sky Exchange uses collected data strictly for legitimate operational purposes related to sports betting, casino gaming, and platform management.
Information is primarily used to create and manage user accounts, authenticate logins, process deposits and withdrawals, and allow access to betting markets and casino games. Without this data, the platform cannot function properly.
User data also plays a critical role in security. It helps identify suspicious betting behaviour, prevent unauthorized access, protect user balances, and maintain a fair gaming environment.
Additionally, aggregated and anonymized data may be used for internal analysis to improve platform design, game performance, betting markets, and user experience.
Legal Basis for Processing User Data in India
Sky Exchange processes personal information based on legitimate business interests, contractual necessity, user consent, and applicable legal requirements. When users create an account or place bets, data processing becomes necessary to fulfil service obligations.
In certain cases, explicit consent may be required for specific data usage. Users may withdraw consent where legally permissible, understanding that some services may become unavailable as a result.
We also process data to comply with Indian legal requirements, responsible gaming practices, and lawful requests from regulatory or enforcement authorities.
Cookies and Platform Tracking Technologies
Sky Exchange uses cookies and similar tracking tools to ensure smooth platform functionality and secure user sessions. Cookies help remember login status, manage session continuity, and reduce repetitive authentication requirements.
Cookies also assist in analyzing platform usage, identifying technical issues, and improving betting and casino game performance. These technologies are not used to invade privacy but to enhance usability and security.
Users may manage cookie preferences through browser settings, though disabling essential cookies may affect platform features.
Data Storage, Retention, and Deletion
User data is stored securely on protected servers with restricted access. Sky Exchange retains personal information only for as long as necessary to meet operational, security, and legal requirements.
For example, betting transactions and financial records may be retained for extended periods to ensure transparency, dispute resolution, and compliance. Inactive or obsolete data may be securely deleted or anonymized once retention requirements are fulfilled.
We follow structured data retention policies to minimize unnecessary storage and reduce exposure risk.
Security Measures for Betting and Casino Accounts
Sky Exchange employs advanced security practices suitable for online sports betting and casino platforms. These measures include encrypted communication, secure authentication systems, activity monitoring, and controlled internal access.
Only authorized personnel can access user information, and all staff members are bound by confidentiality obligations. Regular system monitoring helps detect unusual login patterns, suspicious betting activity, and potential fraud attempts.
Although no digital platform can guarantee absolute security, Sky Exchange continuously strengthens its systems to minimize risks.
Sharing of User Information
Sky Exchange does not sell or misuse user data. Information is shared only when necessary and under strict controls.
Data may be shared with trusted service providers such as payment processors or technical partners who support platform operations. These partners are required to follow strict data protection standards and use information only for specified purposes.
In certain situations, information may be disclosed to comply with legal obligations, enforce platform rules, or respond to lawful requests from authorities in India. Such disclosures are handled carefully and responsibly.
Responsible Gaming and Data Monitoring
As a sports betting and casino platform, Sky Exchange actively promotes responsible gaming. User data may be analyzed to identify excessive betting behaviour, unusual spending patterns, or signs of misuse.
This monitoring helps protect users from harm and supports a balanced gaming environment. Any intervention is conducted with user safety and fairness in mind, not intrusion.
User Rights and Control Over Personal Data
Sky Exchange respects user rights related to personal information. Users may request access to their data, correction of inaccuracies, or updates to personal details.
Where applicable, users may request deletion or restriction of certain data, subject to legal and operational requirements. Requests are reviewed carefully to balance user rights with regulatory obligations.
Clear communication and verification are required before fulfilling such requests to prevent unauthorized changes.
Third-Party Links and External Services
Sky Exchange may contain links to third-party services related to payments or gaming tools. This Privacy Policy applies only to Sky Exchange platforms.
Users are encouraged to review the privacy policies of external services independently. Sky Exchange is not responsible for third-party data practices.
Age Restrictions and User Eligibility
Sky Exchange services are intended only for users who meet the legal age requirements applicable in India. We do not knowingly collect information from minors.
If we identify accounts that do not meet eligibility criteria, appropriate action is taken to restrict access and remove associated data.
Cross-Border Data Processing
Due to technical infrastructure requirements, some data may be processed or stored outside India. In such cases, Sky Exchange ensures that data protection standards consistent with this policy are applied.
Appropriate safeguards are maintained to protect user information regardless of location.
Updates to This Privacy Policy
Sky Exchange may update this Privacy Policy to reflect changes in technology, legal requirements, or operational practices. Updates take effect once published on the platform.
Users are encouraged to review this policy periodically. Continued use of the platform indicates acceptance of the updated terms.
Contact and Privacy Support
Users with questions or concerns about privacy, data usage, or security may contact Sky Exchange through official support channels. All privacy-related queries are handled with transparency and professionalism.
Sky Exchange believes that trust is built through responsible data practices, transparency, and user respect. Our Privacy Policy reflects our commitment to protecting user information while delivering secure sports betting and casino experiences tailored for Indian users.
By using Sky Exchange, users can be confident that their privacy is treated as a priority, not an afterthought.